Privacy policy

1. Preamble

FRANCE OBJETS TROUVES is a service provided by the company ATLANTIS, a simplified joint-stock company (SAS) with variable capital, registered with the Grenoble Trade and Companies Register under number 815409990, whose registered office is located at 9 chemin du vieux chêne, 38240 Meylan, France.

ATLANTIS undertakes to ensure that the processing of personal data carried out as part of its activities complies with European Regulation No. 2016/679, known as the General Data Protection Regulation (GDPR), as well as with the French Data Protection Act.

In this Privacy Policy (the “Policy”), we explain how and why we use your data, what your rights are, and how to exercise them.

By accepting this Policy, you agree that we may process your data.

2. What is personal data?

Personal data (“Personal Data” or “Data”) refers to any information relating to an identified or identifiable natural person:
  • directly (surname, first name, email address), or
  • indirectly (IP address, geolocation).

3. Who is this Privacy Policy intended for?

This Policy applies to all of our services (the “Services”), namely a service for publishing and consulting information on lost items, a service for publishing and consulting information on found items, and a service for connecting people who have lost items with finders via the website franceobjetstrouves.fr and its subdomains (the “Site”).

It is intended to inform any person using our Services (the “User”).

4. Who collects your Data?

The data controller, within the meaning of the European Data Protection Regulation, is SAS ATLANTIS, represented by Alain FRANCIOSA in his capacity as President of the company.

5. How do we collect your Data?

The Data collected by this Site is collected exclusively online.

The Personal Data that the User agrees to provide to us, regardless of the method of collection (online, paper-based, or oral), is subject to the provisions of this Policy.

With regard to sending SMS messages, your data is collected through your registration if you have agreed to provide it. This data may also be collected via one of our partners if you have agreed to this, or if we have found an item belonging to you that contains your telephone number.

6. Why do we collect your Data?

Some of your Data is necessary for processing and providing our Services. Failure to provide such information prevents the proper functioning of the Services offered.

Below is a non-exhaustive list of categories of data collected according to the purposes pursued.

When creating an account and posting a listing:
  • Categories of Data collected: identity data (surname, first name, optionally date of birth), contact data (email address, optionally postal address and telephone number), listing number, login data (username, encrypted password, IP address, connection logs), and description of lost or found items.
  • Category of data subjects: website users.
  • Legal basis: consent.
To ensure performance of the service:
  • Categories of Data collected: identity data, contact data, customer data (listing number), financial data (bank card details, bank account details).
  • Category of data subjects: website users.
  • Legal basis: contractual measures taken at your request.
To respond to your request via the contact form:
  • Categories of Data collected: identity data, contact data.
  • Category of data subjects: website users.
  • Legal basis: legitimate interest.
To contact you when an item belonging to you is found:
  • Category of Data collected: telephone number.
  • Category of data subjects: website users, partner service users, citizens who have lost an item.
  • Legal basis: consent or legitimate interest.

7. Are you required to provide your Personal Data?

When you make specific requests (such as submitting a contact form), processing your Data is mandatory. We cannot register you without processing certain Data (notably your email address).

You may withdraw your consent at any time via infos@franceobjetstrouves.fr or directly from your user account.

8. How long do we keep your Data?

We retain your Data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires otherwise.
  • Account data: 13 months from registration.
  • Service performance data: 5 years after the end of the contractual relationship.
  • Lost and found listings retention periods as defined according to identification status and item value.
  • Contact requests: 6 months after closure.
A user cannot delete their account while a return process is ongoing.

You acknowledge that the data you provide is accurate and constitutes proof of your identity.

9. With whom do we share your Data?

ATLANTIS undertakes never to sell or transfer your personal data without your express consent, except where required by law.

10. Is your Data transferred outside the European Union?

Your Data is not transferred outside the European Union. However, the Site may be accessed from outside the EU.

11. What security measures have we implemented?

ATLANTIS implements appropriate technical and organizational measures to protect your Personal Data, including anonymization and regular audits.

12. What are your rights?

In accordance with GDPR, you have the right of access, rectification, erasure, objection, restriction, portability, and the right to define post-mortem directives.

13. How can you exercise your rights?

These rights may be exercised via your user account or by contacting the Data Protection Officer (DPO) at infos@franceobjetstrouves.fr.

14. Cookies

ATLANTIS uses cookies to facilitate navigation. You may disable cookies in your browser, but this may affect site functionality.

15. ATLANTIS Users

Sending unsolicited messages from one user to another is strictly prohibited.

16. Password and Security

All actions performed using your credentials are your responsibility. Never share your password.

17. Changes to this Privacy Policy

We may update this Policy at any time. Changes take effect upon publication.

18. Contact

For any questions regarding this Privacy Policy, please contact us at infos@franceobjetstrouves.fr.